The car was very old and in poor condition, but the service was acceptable.

The standard for checking the fuel tank is not objective enough. Even though the fuel gauge needle had dropped less than 1/4, they still charged me for half a tank of gas.

At pickup it's in a caravan which no automatic door which is a pair when you've got heavy luggage you just schlepped up a ramp. Kind of forced me to take insurance I didn't want to spend money on. Had to return by Hertz which was a pain since it was unexpected and I was in a rush.

Car was very comfortable and drove great.

Very courteous and easy.

Manager's special is just a hoax. They only give compact cars when you choose manager's special. You are better off taking compact car and saving few bucks. The customer service is horrible! Long queues, no attendants, no car choices in the weekend, long queues to check out of the lot, you name it and they have it messed up!