It has been a while, but overall it was quite good. They gave me a Camry, which was considered a free upgrade.

Hawk’s staff, mr Joe is very helpful and punctual, make our journey smooth and enjoyable. His service is excellent. Definitely will choose hawk again when come back to melacca.

Good platform and thanks for the good response and service after we book the car.

The car was awful. Booked a Nissan Almera fobbed off with a local Perodua Alza that had covered 233,000km. Was dented and scratched all round, looked a real 'banger' as we'd say in the UK. A real con and very expensive given the car provided. You expect something relatively new. Clearly been in a couple of stunts. Avoid.

Car is brand new but have smoking smell,counter pick up staff is friendly , return car method also easy n fast at Penang airport.

Hawk is very accommodating in arranging the allowing me to leave the car at my hotel upon check out.