Hawk, Penang Airport Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hawk - Penang Airport Information, Car Rental Instructions & Policies

Address

Penang International Airport (PEN), Lapangan Terbang Antarabangsa Bayan Lepas, 11900 Bayan Lepas, Pulau Pinang, Malaysia

Telephone

+60-162076530 / 162076530,+60-42023102

Pick-up Instructions

The Hawk - Penang Airport car rental location is in terminal

The Hawk - Penang Airport car rental staff will Initiatived provide a fixed-pickup service and no need to contact

If you choose to pick up the car out of its working hours, you will need to pay an extra fee to the location. The specific cost is subject to the location.

Drop-off Instructions

If you choose to return the car out of its working hours, you will need to pay an extra fee to the location. The specific cost is subject to the location.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -13:00	08:00 -17:00	CLOSED	08:00 -17:00	08:00 -17:00	08:00 -17:00	08:00 -17:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

23 - 70 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Hongkong Driving License in China

hk license

For customers holding original driver’s licenses from ASEAN countries and Hong Kong, the original license can be used for vehicle pickup, provided the text on the license is clearly visible in English.

For local renters, you need to bring:

Full driver's license issued in Malaysia

Additional Extras

To be updated

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.4 mi from Penang Airport

Hotels

0.8 mi from Island Hostel

0.8 mi from TH Hotel Penang

0.9 mi from DR Hotel

Other Landmarks

4.7 mi from UNIVERSITY PLACE (PLAZA IVORY)

9.3 mi from Komtar

9.7 mi from Penang Jetty

FIND ME A CHEAP RENTAL

Map view of Hawk Store Location

coordinates: 5.2934292 100.2715154

Guest Reviews

Total points： 8.0 / 10 Very good

Vehicle condition: 7.5
Vehicle cleanliness: 7.5
Spaciousness: 7.5
Counter staff: 8.2
Pick-up location: 8.2
Drop-off location: 7.7
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

Hon
Penang
8.6 /10 Very good
Reviewed: Thursday, June 19, 2025
Like: The person who helped me is called Sunny. He know my need and provided sufficient help!
Dislike: The car Almera I rented not that enough power and the tires not enough air. But everything seems good to me.
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H.Siswanto
Penang
4 /10 Average
Reviewed: Thursday, June 19, 2025
The car condition is very poor. The car service light is on, car tyres a bit flat (i need to pump myself into petrol station) and breakpad is gone.
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J.Chong
Penang
9.7 /10 Excellent
Reviewed: Thursday, June 19, 2025
Hawk is very accommodating in arranging the allowing me to leave the car at my hotel upon check out.
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M.Dela Cerna
Penang
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Staffs are very accommodating and English language is easy to understand
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C.Mok
Penang
8 /10 Very good
Reviewed: Thursday, June 19, 2025
Waited for a while during pick up as the counter is empty, the staff shares that my booking in their list was at 12pm but I stated 1130am and provide my flight detail. They are also unaware of my request for a child seat. So if the pick up is on time and with the childseat attached, it will be prefect.
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I.DAUD
Penang
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Great Service
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KY Lee
Penang
9.7 /10 Excellent
Reviewed: Thursday, June 19, 2025
Easy to find the counter as it located in terminal. Speedy pick up and drop off process, less than 10 minutes. Book for honda city but upgraded to new Honda civic without additional charge. Car condition is new but abit dusty inside, overall good performance.
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H.Song
Penang
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Everything is good but please allow me to correct the English in your question. “exceed” should be used following “Did”. Counter “staff” not “stuff”.
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Conrad Wilhelmina
Penang
2 /10 Poor
Reviewed: Thursday, June 19, 2025
Customer service is inefficient. To pick up the car, you have to send a screenshot of the order to an email, and it has to be in PDF format. The car had three-quarters of a tank, but after driving just 2 kilometers, it dropped one bar. The customer service guy never smiled and seemed very impatient. It was a terrible experience.
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