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Live chat Email us Service Code: 3594123169
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Reviewed: Wed, Aug 19, 2015
About Hertz: 8.0 /10
A very good company, but the wait time for picking up the car was too long. There was only one customer being served before me, and I waited for over 20 minutes. After completing the paperwork, I had to wait another 10 minutes at the parking garage. Previously, in the US, Hertz rental process was very quick. Is this a common issue in Europe? Nonetheless, the process was smooth, with no extra sales pitches.
About QEEQ: 10.0 /10

Relevant Reviews on Hertz ROISSY CDG TERMINAL 1

Beverly Locke

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Reviewed: Sat, Jun 22, 2024
About Hertz: 10.0 /10
Very satisfied!
About QEEQ: 10.0 /10

Marcia McCarthy

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Reviewed: Mon, Mar 16, 2020
About Hertz: 8.0 /10
Due to the pandemic, we were given a hard time by other rental companies in Paris, but Hertz was very friendly and rented a car to us. To show my gratitude, I upgraded the vehicle. However, due to changes in our return schedule, we needed to switch to a different drop-off location and exchange the car earlier. Firstly, contacting their customer service by phone was very difficult. Secondly, there were errors in the final bill. Nevertheless, after communicating with QEEQ customer service, the extra charges were refunded.
About QEEQ: 10.0 /10

Lindsay Smollett

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Reviewed: Thu, May 2, 2019
About Hertz: 8.0 /10
The company is relatively small and operates in partnership with Hertz. The logo is too small and hard to find.
About QEEQ: 8.0 /10

Ruth Moore

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Reviewed: Tue, Jun 12, 2018
About Hertz: 6.0 /10
French staff could be more efficient. Almost had an issue because the staff advised us to use diesel, but after spending over an hour at a German gas station and calling the Dutch rental company, we found out we needed gasoline instead. Confusing!

Sunny

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Intermediate SUV | Renault Capture or similar
Reviewed: Fri, Dec 29, 2017
“Great short trip”
About Hertz: 8.2 /10
Like: Car is fantastic condition
Dislike: A little pricey that expected

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