Buchbinder MüNCHEN AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Porter Lindberg(h)

Germany

Reviewed: Mon, Aug 8, 2016

About Buchbinder: 2.0 /10

1) At Munich Airport, the staff marked the scratches on the car incorrectly, causing misunderstandings when returning the vehicle. 2) The working hours at Budapest airport are from 8:00 to 20:00. Our flight was at 9:20 in the morning, and we were pressed for time. We tried calling the return point the day before to ask if we could return the car a bit earlier, but couldn't get through after 18:00. 3) The car we got had an issue with the left rear tire pressure and the brakes were unstable.

1 days rental

Relevant Reviews on Buchbinder MüNCHEN AIRPORT

Maxwell Carpenter

Germany

1 days rental

Reviewed: Sat, Sep 1, 2018

About Buchbinder: 2.0 /10

The staff had a very bad attitude

Regan Moore

Germany

1 days rental

Reviewed: Mon, Oct 15, 2018

About Buchbinder: 6.0 /10

Service was average, businesslike, and not very enthusiastic in solving issues.

Beatrice Juliet

Germany

1 days rental

Reviewed: Sun, Oct 7, 2018

About Buchbinder: 2.0 /10

Long waiting time in line, they changed the car model without permission, giving me a 1.6 Jeep Renegade (which starts at 110,000 RMB in China). I had reserved a BMW X1, but they claimed both cars are in the same category. The 1.6-liter engine's acceleration was terrible, and the driving experience was very poor. Complaints were useless; they said if I wanted to change the car, I had to pay more, and they kept pushing insurance. This rental company is very small, has few vehicles, and the car we got wasn't even German-plated; it had Slovakian plates. Be cautious when choosing a rental company. Don't do what I did, choosing a cheap option and regretting it later. Beware of foreign scams.

Vivian Ezekiel

Germany

1 days rental

Reviewed: Fri, Oct 13, 2017

About Buchbinder: 2.0 /10

The customer had paid the deposit, but the rental car customer service failed to promptly notify the car rental company of the flight information, resulting in no car being available. The service was very unsatisfactory and caused significant inconvenience to the customer. Ridiculous!