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Search for SURPRICE RENT A CAR Car Rentals in Luqa

Uneasy customer relations.

Reviewed: Sat, May 18, 2019
About SURPRICE RENT A CAR: 6.7 /10
The car had a number of minor scratches on the bodywork, hub caps and wheel rims (normal wear and tear, given the car's purpose!). The agent left me in no doubt that a scratch would cost hundreds of pounds. They had not made any effort that I could see to repair previous damage. He took detailed pictures of the car with his I-pad so I did the same with my phone. This made me reluctant to use the car as much as I had planned to, as the local driving and condition of the roads was poor. There were also a number of poor reviews online to back up my concerns. However, when I returned the car the agent took lots of photos, inside and out. I did the same. The car was given a clean bill of health and I was told my deposit would be returned in a few days. Although everything worked out fine, I was made to feel somewhat uneasy about dealing with the company.
Chevrolet Spark 4 Doors image
SURPRICE RENT A CAR
Malta International Airport(MLA)
Luqa
Malta
Economy | Chevrolet Spark 4 Doors or similar

Relevant Reviews on SURPRICE RENT A CAR Malta international airport

Tony Degiorgio

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Mini | Peugeot 108 or similar
SURPRICE RENT A CAR
Malta International Airport(MLA)
Luqa
Malta
Reviewed: Wed, Oct 16, 2019
“Just the sort of service you would expect”
About SURPRICE RENT A CAR: 10.0 /10
As always amazing service.
About QEEQ: 10.0 /10
Brilliant app highly recommend

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Compact | Peugeot 308 or similar
SURPRICE RENT A CAR
Malta International Airport(MLA)
Luqa
Malta
Reviewed: Sun, Aug 25, 2019
“car was "upgraded" to an SUV category, but the car given was smaller, and in bad condition.”
About SURPRICE RENT A CAR: 4.7 /10
car was "upgraded" to an SUV category, but the car given was smaller and in bad condition. Staff was nice and helpful.
About QEEQ: 8.0 /10

Lucy

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Wagon | Citroen C5 Estate or similar
SURPRICE RENT A CAR
Malta International Airport(MLA)
Luqa
Malta
Reviewed: Mon, Aug 5, 2019
“Rip off at pick up”
About SURPRICE RENT A CAR: 6.3 /10
Was forced to pay extra at pick up as they wouldn’t accept insurance paid for at booking. Said it wasn’t valid as it wasn’t their own insurance. (Actually didn’t pay and took the risk). Then wouldn’t accept my bank card so had to add my husband as a driver to use his card which cost more. None of this made clear at time of booking. Man was incredibly unhelpful.
About QEEQ: 8.0 /10

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Economy | Chevrolet Spark 4 Doors or similar
SURPRICE RENT A CAR
Malta International Airport(MLA)
Luqa
Malta
Reviewed: Tue, May 28, 2019
“Get what you pay for”
About SURPRICE RENT A CAR: 6.0 /10
Would be good to have staff wearing a t-shirt or shirt with the company logo on it. We were told to meet “a guy wearing a grey t-shirt” outside to collect the car. Also at busy times additional staff are needed when collecting/dropping off cars
About QEEQ: 9.0 /10

Sarah

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Economy | Chevrolet Spark 4 Doors or similar
SURPRICE RENT A CAR
Malta International Airport(MLA)
Luqa
Malta
Reviewed: Tue, May 21, 2019
“All right”
About SURPRICE RENT A CAR: 7.3 /10
Was advised to go to Easy Rent on first floor no mention of Surprice at all. Not one panel of the car clear of scratches and bumps. Warning light wouldn’t go off was told it was tyre pressure and was advised that it’s ok when they kicked the wheel. Dreadful rattling noises.
About QEEQ: 10.0 /10
All right

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