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Reviewed: Mon, Jan 25, 2016
About Hertz: 10.0 /10
Very convenient, and the customer service was excellent. We picked up the car at Auckland Airport, and the Hertz service counter was immediately to the right as we exited the airport, very close. Our itinerary included a ferry from the North Island to the South Island. After pre-booking and self-service car exchange, we picked up a car directly from the Hertz counter on the South Island. It was very convenient.
About QEEQ: 10.0 /10

Relevant Reviews on Hertz AUCKLAND APT

Trista Cromwell

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Reviewed: Sat, Dec 7, 2019
About Hertz: 6.0 /10
Although the staff provided service in Chinese, they spoke very little. The actual card charge was more than the amount shown on the car rental website without any explanation. It wasn't until I consulted the rental company after returning to Beijing that I slightly understood why. Overall, it caused unease.

Constance Antoinette

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Reviewed: Fri, Sep 16, 2016
About Hertz: 8.0 /10
Excellent, easy car pickup, simple procedures.
About QEEQ: 10.0 /10

Evangeline Den(n)is

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Reviewed: Tue, Mar 10, 2015
About Hertz: 2.0 /10
When I picked up the car at the Auckland airport counter, they said that the model I needed (Highlander) was not available. They asked me to downgrade to a RAV4 or switch to a minivan. After almost two hours of back and forth, they finally managed to get a Highlander for me, wasting a lot of time. For a big company like HERTZ, such issues are absolutely inexcusable.
About QEEQ: 10.0 /10

Christ Austen

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Reviewed: Mon, Apr 27, 2015
About Hertz: 10.0 /10
Picking up and returning the car was very quick and convenient. It would be great if a detailed return route was provided because I got lost near the airport due to unfamiliarity with the area.
About QEEQ: 10.0 /10

Sandra Edison

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Reviewed: Tue, Aug 23, 2016
About Hertz: 10.0 /10
Since my flight arrived early, HERTZ promptly made preparations and helped complete all the formalities. Picking up and returning the car was very convenient. The staff had already installed the baby seat before I picked up the car. Overall, everything went smoothly.
About QEEQ: 10.0 /10

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