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Reviewed: Thu, Oct 22, 2015
About Hertz: 8.0 /10
The whole car rental process was pretty good. The specific model I reserved wasn't available, so they offered a different car of the same class. However, I had to go to the garage to pick it up and wait. After a long wait, they finally found a car in the parking lot, which was the same model I reserved, a Golf, but it was a diesel TDI version. This car was really great, with quick acceleration and strong pull-back feeling. What surprised me the most was its incredible fuel efficiency; I only used one and a half tanks of fuel for 2051 kilometers, which is unbelievable!!! Additionally, returning the car was a bit troublesome mainly because the roads around Charles de Gaulle Airport are very complicated and almost made me dizzy. But I eventually found the rental return point, and the return process was simple and quick, so overall it was good.
About QEEQ: 10.0 /10

Relevant Reviews on Hertz ROISSY CDG TERMINAL 1

Avery Morris

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Reviewed: Sat, Aug 24, 2024
About Hertz: 10.0 /10
Had a very smooth and pleasant self-drive trip in Europe. Both pickup and return were on the 8th floor of Charles de Gaulle Terminal 1. The signs are very clear.
About QEEQ: 10.0 /10

Marguerite Robin

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Reviewed: Sun, Sep 4, 2022
About Hertz: 2.0 /10
During the rental period, the car key was stolen in a different city. The rental company demanded a 350-euro fine. Their internal processes were very slow, which delayed the delivery of the spare key. It took a full four days to send the key from Paris to Paris, delaying the return of the car. This caused the contract to expire before the car could be returned, and they charged a high extension fee of 129 euros per day for six days. Very unreliable.

Bartholomew Ward

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Reviewed: Thu, Jul 5, 2018
About Hertz: 10.0 /10
It's simple, they just don't like to deal with Chinese people.
About QEEQ: 10.0 /10

Vic Ezekiel

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Reviewed: Tue, Apr 16, 2019
About Hertz: 2.0 /10
The car was not full of gas when picked up. I took photos and asked the staff to verify and record it. When returning the car, I left more than nearly one tank of gas, but was still charged for a full tank after returning to my country. Despite multiple attempts to reclaim the cost and providing relevant evidence, I didn’t receive a refund. Some colleagues had similar experiences, so friends renting cars should pay special attention.

Claude Kipling

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Reviewed: Wed, Sep 14, 2016
About Hertz: 2.0 /10
Long waiting time aside, they insisted on giving me an upgrade saying my two suitcases wouldn’t fit in the Fiat 500 I originally booked. They wouldn’t even let me check the car. Instead, they forced the upgrade and charged me an extra 25 Euros per day, claiming it was a good discount, which doubled my original cost. I had to accept it because I was in a hurry. I chose to return the car in downtown Paris. The train station is in an underground parking garage, but this was not mentioned on the document. I ended up driving around Paris streets several times.

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