Satisfied

The processing time was short, and the staff were very patient.

The attitude of the rental company was bad. We requested a car inspection at 10 PM, but the store staff hurried us to leave, saying it would affect their closing time. However, when picking up the car, they immediately noticed a barely visible dent. The attitude of the Asian staff at the store was particularly poor.

Waited for a long time at the airport entrance for their shuttle, which didn't come. The store said it was because of traffic. What a joke. Other rental company shuttles came three times. Did they fly?

The front desk is entirely in English, which can be confusing for those who are not fluent.