NEVER WILL RENT WITH FOX

The car was not great... some parts didn’t work. The trunk was damaged so we had to lift the door to be able to close it after opening. The attendant was not very helpful with answering questions and helping out upon pickup

Great price and customer service

Did have an additional charge when picking up the car that I was unaware of. The representative made it easy and very helpful.

Car wasn't clean in 3rd row at all. Sand was all over. Windshield was needed to be cleaned every day at gas stations cause windshield wiper doesn't work. Dont know if out of cleaner or not, cause no light was on on dash.

Worst experience ever with car rental. To sum it up: They did not have a van as promised/reserved at the reserved pick up time. They made a promise to get me a van by the end of the day which they did not uphold. Vacation delayed because wedid not have the van on time. No one ever answers the phone when you call to get help. The van we finally got was very shabby. It had 70K miles and looked like it.Dings and scratches everywhere. The tires were very scuffed on the sidewalls and were getting low on tread. While we were driving it we kept getting the "Change Oil" warning. It was not thoroughly cleaned; cup holders in rear were filthy. The drivers side windshield had residue left from a huge sticker in the lower corner. I had to buy goo gone and take it off myself because it was distracting my line of vision.

Ok

I wasnt pleased by how the agent kept pushing for me to pay for their insurance after telling her several times that my insurance as well as my credit card would cover it, she was so pushy and it made my experience a bit rough having to stand with her for a long period of time telling her no.

great!