Good experience

Overall, it was a good experience.

BRC’s car always exceed expectations as they are such terrific value for money, clean economic and a pleasure to drive.

Booking platform performs just fine. Easy to follow.

Staff were knowledgable, efficient and polite. Car lived up to all expectations. Overall a great experience.

The pick up was confusing a) because Auckland Airport is a building site and it is difficult to find your way around and b) because staff member on phone forgot that as a visitor I had no idea what he was talking about - he assumed too much. But once I located pick up site and van arrived it all worked very smoothly. Car with very high mileage operated well and was value for money. I would highly recommend if dollars are important and you don’t mind a bit of wear and tear on the car!!

The platform does what it needs to - but the purchasing of insurance is confusing. The policy is not recognised by BRC so you still have to supply a bond.

Good place, good car. No issues