Pretty good.

Very satisfied, free upgrade of the vehicle type, and free child seat. Excellent service.

Very nice and friendly people. They were anxious to serve and get you on your way. The only three things that I can comment to make things go better is 1} as a city dweller, it would be nice if they could get approval to pick up at Mascot Train Station. As a city dweller, needing a car, I don't really need to go to airport and it would save city dwellers on the gate airport surcharge for the trains. Second, if I was flying into airport, it would be nice to have clearer signage as where the pick up point is at the terminal. Third, signage on the return to facility. The GPS does not take you there and a few signs maybe helpful.

I think it was not much different from other booking sites. Don't know what the price protector is.

Amazing experience. Highly recommended

The vehicle was great on fuel on the motorway but not great in suburbs. The automatic gearbox is awful. Space is good. Vehicle has cruise control and bluetooth media connectivity which is great.