Spent 2 hours to sort out that my car rental had already been pre-paid

G.Lai

Taiwan(China)

Reviewed: Thu, Dec 28, 2023

About Chailease: 7.0 /10

The service counter staff at Chailease were nice, but insisted in their system that I had not paid for the car. but I did through QEEQ platform. Finally, after 2 hours, they manage to confirm the payment and refunded me my credit card payment.

Chailease

Taichung(China)

Taiwan(China)

Compact | Ford Focus or similar

3-day rental

Relevant Reviews on Chailease in Taiwan(China)

Veromca Juliet

Taiwan(China)

1 days rental

Chailease

Taipei Taoyuan Airport(TPE)

Taipei(China)

Taiwan(China)

Reviewed: Wed, Oct 23, 2024

About Chailease: 6.0 /10

The service was very attentive, but the car lacked some functionalities such as a reverse radar and cruise control.

Sally Austin

Taiwan(China)

1 days rental

Chailease

Taiwan Taoyuan International Airport(TPE)

Taipei(China)

Taiwan(China)

Reviewed: Mon, Aug 7, 2017

About Chailease: 10.0 /10

Very satisfied, the staff were very friendly and enthusiastic.

K.Wong

Taiwan(China)

1 days rental

Economy | Toyota Yaris or similar

Chailease

Taipei(China)

Taiwan(China)

Reviewed: Thu, Dec 26, 2019

“One day in Taipei. Having a car makes it very enjoyable”

About Chailease: 7.0 /10

As advertised on EasyRentCars apps, the pick up location was at Tao Yuan Airport. Upon arrival at airport, information counter informed us to call Chailease for pick up. Drop off point was not at the airport too. Other than that, Chailease staff and people were friendly, professional and nice.

About QEEQ: 10.0 /10

You guys doing excellent job. But do check on this Chailease pick up and return location. It was a 7 mins drive from the airport and require a pick up. We choose to pay higher rental for the convenience picking up and dropping off at airport due to our timing.