While evaluation the selection of vehicles available, I left my camera case(backpack) in a vehicle I didn't choose. Realizing it 3 hrs later, I tried to call the rental company, with no success. 10 hours later, I returned to the rental office to find the camera case intact, in the office.Very happy to find it.

Let's be honest, there was a wait due to the people ahead of me not understanding the process or English. I'm a returning customer and the counter representative and I got through the process quickly.

Rental and service was perfect for my needs

Love app, compared with booking directly and always found better price thru app.

Yes my comment would be to regarding their poor advice and lack of returning my questions. I was highly advised / recommended due to US culture to take out the top insurance at a cost of £160 extra. Then told that they could fill the car upon return at a fraction of the cost. Which was a complete lie. I returned the car full, at the cost of £35 then charged over £50. I have emailed fox rentals to ask if I will be reimbursed as I returned the car with a full tank of petrol. They are yet to reply. Very poor.

The staff kept trying to upsell and then made mistakes on the contract. It was 1 am and we didn’t notice the mistakes until we went to return it where staff was difficult to work with.