Will never use again

Gail

United States

Reviewed: Mon, May 6, 2019

About FOX RENT A CAR: 4.7 /10

The person who helped us at the service counter was the rudest person I have ever had help me with any purchase. Because of him I will never use this company again. Also, the vehicle was not the same class as I had booked. I was expecting a Jeep Grand Cherokee or similar, and was given a smaller SUV, Mitsubishi Outlander. Aweful

Medium SUV | Jeep Grand Cherokee or similar

1 days rental

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j.hopkins

United States

1 days rental

Full Size Van | Dodge Grand Caravan or similar

Reviewed: Wed, May 22, 2019

“good except for service needed more reps to speed up pickup”

About FOX RENT A CAR: 8.0 /10

van was great. getting van took along time. another friend rented a van and was done 45 minutes before me.

United States

1 days rental

Full Size Van | Dodge Grand Caravan or similar

Reviewed: Tue, May 7, 2019

About FOX RENT A CAR: 6.7 /10

Terribly long wait, especially when I pre-paid for the vehicle. They charged me for a car seat that I did not want. Customer service by phone took nearly 4 hours. Price may be low but service and wait is not worth it.

About QEEQ: 8.0 /10

United States

1 days rental

Intermediate | Toyota Corolla or similar

Reviewed: Tue, May 7, 2019

“Will never book from Fox again.”

About FOX RENT A CAR: 7.3 /10

Took over an hour to service 10 customers. People with reservations that hadn't paid were told no cars were available. Staff was rude and on their cell phones.

About QEEQ: 10.0 /10

L.Montoya

United States

1 days rental

Full Size | Toyota Camry or similar

Reviewed: Fri, Mar 8, 2019

“I will NEVER rent from you again.”

About FOX RENT A CAR: 5.7 /10

I waited for over an hour to get my rental. Then when I was up to the counter the attendant walked away go assist another coworker. Then proceed to advise me that it would another wait as my caf was NOT READY. If I wanted one of the ready vehicle it would be an upgrade. So instead of waiting for my Rent. As I was exhausted from traveling & couldn't mustard the angry to get my rental right then & there.

S.Gopu

United States

1 days rental

Standard | Volkswagen Jetta or similar

Reviewed: Sun, Dec 30, 2018

“if the waiting time is less, it would have been a good experience.”

About FOX RENT A CAR: 7.3 /10

waited more an hour to get the car.

About QEEQ: 10.0 /10

Will never use again

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