The staff were arrogant and rude, and there were hidden fees with forced insurance sales. After repeated negotiations with the rental company, their attitude softened somewhat, but we were still forced to buy additional insurance. This is the worst rental agency we've used through this platform. Just the international call fees to resolve our disputes cost me over 400, which was more expensive than the rental itself. One star because there's no option for zero.

Car Price is good BUT they CHARGE your credit card the deposit of 1500 euro and not put a HOLD on the amount. Thus the currency exchange loss in credit card conversion back n forth ends up USD80 extra. Refuse to take Debit card. So unless you hv credit card in EUR currency, not recommanded to rent from them.

Counter staff (women) not particularly friendly but we still like to use Goldcar.

Good but didn’t use drop price. Really like EasyRentCars.

The worst car rental experience I have ever had. An absurdly disorganized pick up that took close to an hour. Then the woman at the front desk insisted I pay a refuelling fee of €23, even though I said I would refill the tank before returning! She said, "if you don't like it, rent somewhere else". I will never deal with Goldcar again, I don't know how they are still in business.

Was unable to use this rental due to check-in staff insisting on their own (very expensive ) insurance. Instead we booked an alternative at the airport.