Fox came up short

M.Anderson

United States

Reviewed: Thu, Mar 23, 2023

About FOX RENT A CAR: 8.0 /10

Fox pushed to up sell when processing us through by having the agent say we needed to purchase $12.99 per day for the electronic highway toll pass while driving in Florida. The agent said there were no longer any cash toll booths on any toll highway. This was not true… We declined and we’re nervous about the tolls, after researching the issue and using cash toll booths we felt a lot better about it.

About QEEQ: 9.0 /10

No price drop for Fox

Full Size Van | Dodge Grand Caravan or similar

13-day rental

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Cleveland Martin

United States

1 days rental

Intermediate | Ford Fusion or similar

Reviewed: Wed, Oct 26, 2022

About FOX RENT A CAR: 8.0 /10

Rental agent was great.

About QEEQ: 10.0 /10

V.Dyson

United States

1 days rental

Compact | Toyota Corolla or similar

Reviewed: Fri, Jan 24, 2020

“Easy Rent Cars are great! Fox is easy to pick up/drop off.”

About FOX RENT A CAR: 10.0 /10

Fox needs to hire more customer service agents. Every time I have had to call them, I have been on hold for hours. They overcharged me from the amount quoted but after being on hold forever, I finally got the RUDEST customer service girl I have ever talked with. She fixed the issue and refunded me but she needs a new job!!!!

About QEEQ: 10.0 /10

Easy to book as always!

L.Seitz

United States

1 days rental

Full Size Van | Dodge Grand Caravan or similar

Reviewed: Tue, Dec 3, 2019

About FOX RENT A CAR: 10.0 /10

They were awesome. Went out of their way for us. We would rent from them again!’

C.E.

United States

1 days rental

Medium SUV | Jeep Compass or similar

Reviewed: Wed, Nov 27, 2019

About FOX RENT A CAR: 9.0 /10

Need more people assisting at the counter for rental pick up. Only 2 working and one said they volunteered to stay over to try to help the over an hour line that continued past myself. The times and number of rentals scheduled should be managed better by scheduling staff durning those busy times.

About QEEQ: 10.0 /10

C.Orben

United States

1 days rental

Full Size | Toyota Camry or similar

Reviewed: Tue, Oct 22, 2019

“The price was right!”

About FOX RENT A CAR: 7.3 /10

I was pleasantly surprised at how quickly we were in and out. Fox tried to sell additional insurance but we did not accept it. Car had a long scratch on it but it was noted prior to us leaving TPA.

About QEEQ: 9.0 /10

Fox came up short

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