faster reply, good price

The condition of the vehicle was very satisfactory, but the attitude of the front desk staff was average.

The vehicle was brand new. I booked an ETS, and picking up and dropping off the car was convenient. The staff's English was pretty good. I must give a thumbs up for the whole process.

I flew an international flight, but the car rental pickup point is only near the domestic terminal in Japan. So, I booked a car at the domestic terminal for convenience. However, it turned out the distance between the international and domestic terminals is quite far. The company's desk at the international terminal does not offer a shuttle to the rental point or the domestic terminal; you have to take a public shuttle on your own. When returning the car, the rental company also won't take you to the international terminal. Their service is rigid and needs improvement.

Very good and convenient. I extend the rental for one day. Times made it very simple and convenient.

Easy to make booking with reasonable pricing. pick up and drop off location easy to find. Pick up and drop off processing step is easy just show them the reservation number.

Give more promotion and coupon to promote this good facility.