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Live chat Email us Service Code: 6646529224
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Not a good experience

Reviewed: Thu, Feb 23, 2023
About EZU: 6.0 /10
Waited for 1hour to be picked up from the hotel where the out of hours service should have been but wasn’t. Car was old, 87000k’s on it and badly damaged all round the vehicle.
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Reply by Qeeq:
We are sorry to learn you have unhappy experience. We will forward your feedback to our supplier and require them to improve their service and vehicle condition. Thank you for your feedback. We look forward to serving you better next time.
Intermediate | Toyota Camry or similar

Relevant Reviews on EZU AUCKLAND AIRPORT

Dick Susan

View more >
Reviewed: Mon, Jan 13, 2020
About EZU: 8.0 /10
No need to queue, the service was acceptable.

S.Singh

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Nov 6, 2019
“Great Services”
About EZU: 10.0 /10
The car rental experience was great and great customer service. I forgot my phone and they kept my phone with them. Great Services 10/10.**********. Cheers
About QEEQ: 10.0 /10

J.Rebecca

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Economy | Toyota Yaris or similar
Reviewed: Wed, Oct 23, 2019
“Easy were easy.... Ezu was frustrating”
About EZU: 6.3 /10
Waited in pooring rain 20 mins plus
About QEEQ: 10.0 /10
Yes

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Economy | Toyota Yaris(2013-2015) or similar
Reviewed: Tue, Aug 6, 2019
“Heavily overcharged for a small ding that I didn't cause”
About EZU: 6.3 /10
On drop off, they will definitely go out of their way to find the smallest ding or scratch possible. I was charged $500+ for a tiny ding on the front bumper, even though the staff said it'd probably be around $150. Definitely not worth the cheaper car rental rate when they appear to make their money off small dings that you didn't cause.
About QEEQ: 10.0 /10
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H.Abd Ghani

View more >
Economy | Toyota Yaris 2013-2015 or similar
Reviewed: Tue, Jul 16, 2019
About EZU: 5.7 /10
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