I will use green motion again. Overall it was a good experience

No power windows in car. They would've been helpful in the Orlando's heat to down the windows to get some fresh air in.

There were 5 people walking around and 2 people at the register helping a family. I was in line for 30 minutes until someone else came to help me. It took 5 minutes to help me. I didn’t understand how it took 30 minutes to help the other people.

I was very disappointed in this car rental company. They tried to over sell us in everything. The vehicle they gave us was not the one we booked. We were forced to buy extra insurance which doubled the price. Basically if something looks too good to be true it is!! I told them I wanted a refund but they said because it was a third party booking that wasn’t possible. The vehicle we got was old and banged up. They wanted to charge us an extra $12 per day for GPS and another $12 per day for toll highways. In all we spent $6.00 on tolls the entire week! Go with someone else!!

Rude staff and forced us to get things we didn’t want or have never been required to get before. Coat more than the actually rental of the car.

Waited over 2 hours because they didn’t have any vehicles in the class we PAID for. We received a vehicle from a cheaper class which we did not get reimbursed for.