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JC scams Easyrentcars customers by excluding charges from listing they claim are mandatory at pickup

Reviewed: Thu, May 2, 2019
About JC: 6.0 /10
The car was dirty, with trash from previous occupants in it. Also, "check oil" indicator was on the whole time. JC added charges to my rental that were not specified (and even counter) to what was on my voucher. Voucher stipulated that I could choose not to have a Sunpass and JC told me they would cancel my reservation rather than honor that agreement. Also, voucher stated that I was entitled to GPS in vehicle, which was not included by JC. I am still waiting for Easyrentcars.com to get JC to return the additional money to me.
Full Size Van | Dodge Grand Caravan or similar

Relevant Reviews on JC JC CAR RENTAL FORT LAUDERDALE

L.Borshchevskiy

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Compact | Nissan Versa or similar
Reviewed: Tue, Nov 5, 2019
“That was a good deal”
About JC: 9.7 /10
The car was excellent. There was no problem with the driving. The paperwork in the office was done fast.
About QEEQ: 10.0 /10
It was easy to book a car. I think that the company work justifies its name

R.Guynn

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Intermediate | Toyota Corolla or similar
Reviewed: Tue, Oct 22, 2019
“Good experience in Ft. Lauderdale”
About JC: 7.7 /10
The office location was off site from the airport but there were no signs about it at the airport with the other off site car rental vendors, and there was no shuttle. You have to call JC and have them pick you up. Also, you are forced to pay an additional $10 a day for the Sunpass Toll equipment, it is not optional. The price was very good though, and the customer service was as well.
About QEEQ: 10.0 /10
I love Easyrentcars.com. It feels like a cheat code for getting the best deals.

J.Young

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Tue, Mar 26, 2019
“I would never rent with you again.”
About JC: 6.3 /10
The car was fine but it took forever to pick up the car. 1 person worked there. Extra fees were added in unexpectedly. I would never rent here again.

L.Pacione

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Standard | Volkswagen Passat or similar
Reviewed: Wed, Mar 13, 2019
“Never again. Stay with known brands.”
About JC: 5.3 /10
I was never told about mandatory fees you had to pay once you got there. I didn't need a sunpass but they charge $10 a day and if you have your own insurance they charge you $10 per day. No where during the booking process we're these mentioned.

R.Johnson

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Large SUV | Hyundai Santa Fe 7 Seats or similar
Reviewed: Sun, Feb 17, 2019
“Absolutely terrible... Worst experience ever”
About JC: 2.0 /10
There was no car... They had nothing for us... Had to go to Alamo

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