The store staff are mostly Indian, and their attitude towards Chinese people isn't very good. The car is an older model RAV4, not the 2019 version, and its condition is poor, making it hard to drive.

Good Service - quick drop off

Easy booking process

Overall it was good. The headlights were dangerously dim and a message of ‘service needed’ appeared every time we turned on the car

We wanted to extend the rental by 4 hours and gave up. The hire company couldn't extend more than 2 hours without you notifying them and you said it wasn't up to you we had to contact them All very unsatisfactory

Handed an ancient model of the vehicle - despite a new model being shown when I booked. Refused to take the car as it wouldn’t fit our luggage and was a Wreck but apex demanded more money. Had to argue with staff for half hour who were extremely rude. I will make it my objective to tell as many people as possible about this joke of a company