Great experience. Would recommend to friends.

Acceptable

Excellent service.

The entire process from start to finish was very smooth! Simple, efficient, and worry-free. I was happy to be able to complete most of the paperwork online before arriving, which saved time when picking up the car. The staff was friendly, and the rental experience was pleasant! The car was in great condition, clean, and had no issues! Definitely will book with Yes Rentals again in the future.

Short waiting time, straightforward process, enthusiastic service.

I booked Toyota Prius or similar but was offered Toyota Aqua.. which is much smaller & definitely not similar . I mentioned staff, but staff was adamant & said to me that he can give me a refund & nothing else he can do. This was around 9 at night I had no choice but pickup the car which is much smaller than what I booked. Customer service was poor & will not use their services in future. I should be refunded the difference of rental between the two cars