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It worked out fine this time although the costumer service was flawed.

Reviewed: Wed, Aug 24, 2022
About Hertz: 10.0 /10
I called the agency’s number on the contract to change slightly my pick up and drop off times but the automated system had glitches and I couldn’t make the changes. I wasn’t able to talk to a person and it kept sending me back to the beginning of the choices and changing into French although I chose the English version. I kept wondering had I had a bigger problem if the costumer service would have solved it or not.
Mini Van | Renault Scenic 7 Seats or similar

Relevant Reviews on Hertz ROISSY CDG TERMINAL 1

Haley Hansen

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Reviewed: Sat, Aug 3, 2019
About Hertz: 2.0 /10
Awful rental company. When we picked up the car, the fuel gauge was at 2/8. The staff even wrote down this amount in their records and told us to return it with the same fuel level. When returning the car, we specifically mentioned the fuel level to the staff, and they said it was okay. Now they want to charge us a high fee for not filling up the tank. Absolutely outrageous! Such companies should be boycotted! They try every possible way to extract money from customers, having no conscience at all!

Amelia Joel

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Reviewed: Mon, May 28, 2018
About Hertz: 8.0 /10
Picking up the car was very convenient

Claude Peter

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Reviewed: Fri, Aug 24, 2018
About Hertz: 6.0 /10
The customer before us took an hour to process, causing a late pick-up for us.

Simona Guy

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Reviewed: Tue, Mar 21, 2017
About Hertz: 8.0 /10
Good
About QEEQ: 8.0 /10

Prince Thakur

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Mini Van | 5 2 or similar
Reviewed: Wed, Oct 16, 2019
“Good”
About Hertz: 7.0 /10
There is no way to communicate with them France Hertz because some problem in their call routing process. Informed India Hertz and US Hertz too. But they could not help. Also road side assistance there is no response in France
About QEEQ: 10.0 /10

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