Excellent

The staff at the rental agency in Heraklion - Apollo Car Rental - were excellent; friendly and flexible in problem-solving. Also they all had high level language skills not just in English. One felt one ‘was in good hands’.

All worked smoothly.

The car would be described as adequate for use. It was an older Nissan micra with a few body repairs evident and lacked performance due to an intermittent misfire However, it got us around the island for 10 days. For 78 pounds per day we perhaps expected a little more.

The site provided basic transport.

We hadn't twigged that the car hire location was not at the airport. But the shuttle arrived quickly, and once we were at the location the actual pick-up was quick and efficient. Thanks!

スタッフの対応は良かった。 現地のADD CARについては、満足。 一点気になった所は、車のバッテリーの調子が悪くエンジンが掛からず、ガソリンスタンドで丁度かからなくなったため、スタンドのスタッフがその場で治してくれたため問題なかったが、山の中で止まっていたら携帯も使えないため非常に怖かった。

Like: The car was good and clean. The staf was friendly.
Dislike: The reservation on my creditcard was very high (€ 1275) in relation to the value of the car. That amount is also to high for tourists who need to use there creditcard for other purposes. An other policy would is recommanded.