Easy and convenient

Satisfied

The pickup and return processes are very efficient. The credit card deposit was refunded within minutes after returning the car. The only minor issue was at the airport pickup location, where the store indicated queuing was required, but after taking a number, no one actually called the numbers. The staff were busy looking at their phones, and I only found out there was no need to queue after asking proactively.

Great!

Easy!

Locating the Sicily By Car desk was easy. The member of staff dealt with us quickly and efficiently. There was no hard sell of insurances although the various excesses and what was and wasn't covered were clearly explained. The car it's self was quite new, but with over 50k km on the clock, had its fair share of small dings and scrapes which were accurately recorded. The car it's-self could have been slightly cleaner, but could in no way be described as dirty. The return process was simple and straightforward. We added no damage to the car and there was no dispute about this. Overall, I'd have no hesitation in using Sicily By Car again or recommending their service.

I received a Romanian made Dacia car even without parking sensor a model of 5 years a go , even if the car was new with low kilometers on the records It’s true it was saying ford siesta or similar but the Dacia even if new car was an old model All other was fine, maybe they guess I was the one to give a unwanted car , as I see other Ford Fiesta and in the similar range several cars It’s the second time I use Sicily by car the previous one was fine this time I am not really satisfied only for the car received, such car shall not new be there ! I am not sure I will use them again as with this experience I am but discouraged

Easy and fast as always , will re use them