Waited 40min on sidewalk for pickup.

Grant Cleveland

Australia

Reviewed: Wed, Apr 24, 2019

About Apex: 5.3 /10

We arrived at sydney airport after 24 hrs of flying and were left waiting on the sidewalk for 40min by apex car hire. We called every 10minutes and each time they said they will be there in 10 more minutes. We had two young kids with us and spent over an hour and 15min just trying to get our car. Awful.

About QEEQ: 8.0 /10

Apex

Sydney Kingsford Smith Airport(SYD)

Sydney

Australia

Medium SUV | Mitsubishi Outlander or similar

1 days rental

Relevant Reviews on Apex Sydney Airport

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Very good condition in general. HOWERE THE CAR DID LOSE POWER ON THE EASTERN DISTRIBUTOR ONCE. THIS WAS HIGHLY DANGEROUS. It happened about 15 minutes after pickup, however after a restart never happened again for the following 20+hours of highway driving.

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Communications in the booking of the car hire company selected could be easier to find.

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Sydney Kingsford Smith Airport(SYD)

Sydney

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Reviewed: Wed, Jan 10, 2024

“Forget the big boys, go with Apex!”

About Apex: 9.0 /10

Exceedingly helpful and courteous staff who made the check-out and check-in process simple and quick. Also the shuttle bus operators Tom and Justin were just amazing in their attitudes, helpfulness and friendliness, they're a perfect example of excellent customer service.

About QEEQ: 10.0 /10