Will not use again. Refused to accept my commercial insurance even though I own the company and it was a business trip. Were convinced they were going to shake me down for their bogus insurance scam. I was ready to walk at that point. Very shaky company. Car was filthy. Had to run it through a car wash and my wife had to wash the windows. Huge dent in the rear. Had to drive all week in that wrecked POS Was nearly on empty—had to get gas on day 1 Will make sure from now on to use the reputable firms even if I have to pay more. I’m one and done.

Exceeded my expectations, staffs were so helpful and friendly. Drop off was as easy you can imagine.

It’s the best the way it is.

This was the worst experience I ever had with a rental company! Car was bad. Had 50k+ miles on it. Broke down half way through the trip. Replaced it with another 50k vehicle that had its share of nicks and dings. Also forced me to buy insurance even though i personally have it!!

At pickup location, they made me pull up my insurance policy information to make sure I had adequate coverage and also put on a $500 hold on my credit card. If I did not have online access to my insurance policy, they probably would have made me get their coverages. Also, they tried very hard to push their toll payment service for $13/day by telling me that I would likely be paying up to $25/day and this would save me money. I declined and only paid about $2.00 per day in tolls during by 4 days in Orlando.

She tried selling additional insurance which was unnecessary and eventually she abandoned. Overall, it left a bad taste.