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Live chat Email us Service Code: 5501651169
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Reviewed: Fri, Apr 19, 2019
About Apex: 5.0 /10
Handed an ancient model of the vehicle - despite a new model being shown when I booked. Refused to take the car as it wouldn’t fit our luggage and was a Wreck but apex demanded more money. Had to argue with staff for half hour who were extremely rude. I will make it my objective to tell as many people as possible about this joke of a company
About QEEQ: 8.0 /10
Medium SUV | Toyota Highlander or similar

Relevant Reviews on Apex Auckland Airport

Elroy Violet

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Reviewed: Thu, Mar 20, 2025
About Apex: 10.0 /10
The service was great with no unpleasant experiences. The car rental and return process was simple and efficient.
About QEEQ: 10.0 /10

Hayden Johnson

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Reviewed: Thu, Mar 28, 2019
About Apex: 8.0 /10
No unnecessary insurance upselling. Booked the inter-island ferry through Apex, and the vehicle's ferry fee was waived. Great!
About QEEQ: 8.0 /10

Rosalind Wilmot(t)

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Reviewed: Tue, Feb 27, 2018
About Apex: 6.0 /10
The wait time for picking up the car was quite long, and upon arrival, I was informed that the reserved car was unavailable. After some coordination, I finally got the reserved car.

S.De Souza

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Small SUV | Mitsubishi ASX or similar
Reviewed: Mon, Mar 25, 2024
“Car was very good and the whole process was quite easy.”
About Apex: 7.0 /10
Drop off time was not made very clear by the staff in Auckland. We were told to drop off in Wellington by 4pm and therefore not realizing the vehicle had to be dropped off by 12 noon as per the booking paperwork.
About QEEQ: 8.0 /10
All good.

C.Chaouat

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Intermediate | Toyota Corolla or similar
Reviewed: Sat, Mar 2, 2019
“Not too bad. Only the people at the Auckland office who were not very nice”
About Apex: 7.0 /10
The woman at the pick up location wasn’t very nice, not very customer service oriented
About QEEQ: 10.0 /10

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