Not so Easy Rents

United States

Reviewed: Thu, Apr 18, 2019

About FOX RENT A CAR: 8.3 /10

The first car we received looked good, but when we got inside we noticed the driver’s side windshield was very deeply scratched, all over. We requested another car, but were told we had to go back to the service counter to change cars, which we were able to do.

Full Size | Toyota Camry or similar

1 days rental

Relevant Reviews on FOX RENT A CAR AUSTIN AIRPORT

Becky Carlson

United States

1 days rental

Intermediate | Toyota Corolla or similar

Reviewed: Wed, Jan 29, 2020

“Easy, economical and delivering exactly what they promise!”

About FOX RENT A CAR: 9.3 /10

We waited quite a while for our turn at the counter to get our car, late in New Year's Eve. But the staff were courteous and efficient. Also, the back seat of our car was filled with dog hair, both on the seat and the carpet. We took it to a car wash and tried to vacuum it ourselves, but we couldn't get the dog hair out, either. It was not pleasant.

About QEEQ: 10.0 /10

We'd use you again!

United States

1 days rental

Economy | Toyota Yaris 2 Doors or similar

Reviewed: Thu, Sep 5, 2019

“Unprofessional unreasonable unacceptable.”

About FOX RENT A CAR: 4.7 /10

Signage was bad at AUS airport we went to car pickup location since thats where the signs pointed to. I had to return to the rental level where I waited in line for about 25 minutes. When I got to the counter the woman told me a cleaner went on lunch and I would have to wait an hour for one to be ready or I could get get a discounted upgrade that was ready now. I obviously objected and said my reservation time is now its not my fault things were not ready on your end. She found this unreasonable and said thats not how it works. Eventually she put me in a banged up Elantra with stained seats chipped windshield and several cracks. Last time I will use fox.

About QEEQ: 10.0 /10

a.negron

United States

1 days rental

Economy | Toyota Yaris 2 Doors or similar

Reviewed: Fri, May 10, 2019

About FOX RENT A CAR: 7.0 /10

car was not properly serviced,no water in windshield cleaner nor a lug nut removing tool.Thank god my wife and I did not have a flat.The overall interior needed cleaning.

N.Wimalarathna

United States

1 days rental

Large SUV | ford Explorer 7 Seats or similar

Reviewed: Tue, Apr 9, 2019

“I had a terrible experience with the Fox rent a car place.”

About FOX RENT A CAR: 5.0 /10

They didn't have the vehicle (Large SUV) I booked and gave me a somewhat clean (I don't believe it was fully cleaned before the pickup) vehicle. They promised to call me as soon as a Large SUV becomes available so I could swap the vehicles but never followed up. I spent more than 30-40 mins trying to finish the pick up process. Never recommending anyone for this place.

About QEEQ: 10.0 /10