Be cautious at the Hertz/Dollar/Thrifty counters when picking up a car at San Francisco SFO. They automatically add roadside assistance and PAI without asking foreign customers, charging an extra $20 per day. The counter staff deceive customers by claiming these services were already included in the booking and don't require additional payment. Do not click 'agree' on the machine or sign any document without reviewing the contract first. If the deposit exceeds $200, it means extra services have been added that weren't part of your original reservation.

Satisfied

The service attitude is very good. The rented car had issues, so we drove it from downtown San Francisco to the San Francisco airport rental location. The staff there handled it quickly and replaced it with a higher-class SUV for free. Some locations have longer wait times due to more people handling the paperwork. Overall, very satisfied.

No receipt was received. I asked for it to be emailed. This was done at the Hertz desk, since the Dollar desk was closed.

Dollar was great! no line, brand new vehicle, easy process during pickup and return.

worked perfect, best deal out there.