Good car but long wait at service location and use your head when they try to sell you extras

Car was great once I got through the long wait line to pick up my automobile. It took much longer than other car rental companies.

Store did not have a representative at the counter. Had to ask janitor.

Like: We reserve a small car. They gave a suburban truck which is so huge. Eats up a lot of gas but on the second thought, we liked it because we ended up taking cadets with us in Colorado springs. We also like the shuttle bus driver which is a lady who took us where we suppose to have our reservations.
Dislike: We had a hard time finding where is easy rent a car place. We went first to enterprise. They told us our reservations is not there. I have to search my email and went thru websites, gladly find that are reservations are into advantage..

Like: Price was good, car was clean
Dislike: Car had nearly 50K miles and it felt beaten up. But it survived the mountains in CO so it's alright

Like: When I finally got a clean car, it was a good value.
Dislike: There was a long line, the staff weren’t friendly and the first car I was givien was dirty inside and out. The seats were stained, there were several dents and scratches.