It was really great.

Convenient, quick, courteous. The staff specifically reminded us about driving tips.

I booked because it included zero deductible collision and theft insurance, but at the car rental location, they insisted there was no such coverage. Even with the voucher from Zuzuche, the staff couldn't read Chinese and stubbornly insisted there wasn't zero deductible coverage. At the time, Zuzuche couldn't provide immediate help to solve the issue, so I felt scammed (either rent a car without insurance or pay extra for it).

The Queenstown airport location is easy to find, no queues, very lucky.

Friendly service with detailed explanation of traffic rules.

Unauthorized claims received from Hertz. Have already written to the easyrent cars and Hertz