Car was fine, but voucher did not specify which car hire company

The Peugeot 308 we were given had been damaged quite badly on the front drivers side above the wheel arch. Ordinarily I would have expected a cosmetically excellent condition vehicle inside and out but the car drove fine so no real issue for us.

All good here - quick and efficient

Because Geneva is on the border of Switzerland and France there are two drop off locations, which are not very clear at the airport. We eventually found one but it was on the Swiss side and were told that they would charge use CHF 300 to transfer it to the French side. Following direction on a bad map we were given we eventually found the correct one about an hour later!

The gentleman at the checkout desk tried to aggressively upsell me, which was uncomfortable. However the man who handled the car pickup and drop off was excellent! Very helpful and excellent customer service.

It would have been helpful at time of booking to be told it didn't have winter tyres rather than being told 30euro a day for winter tyres

Car was OK, but not as big as expected. Staff were abrupt. Finding drop off point in French sector of GVA was VERY difficult and stressful. I would hesitate to go there again