Told the car pick up at the airport. Incorrect. Car was a bomb - could not open car door. Shambles

I arrived in Queenstown after 9 PM. The staff stayed late to deliver the car. Although I had to wait a bit, everything went smoothly.

I ordered the car as per the picture on the website - which was a relatively new Toyata Rav4. What I got was a 10 year old Nissan Dualis with 164k kms. This is false advertising. I argued with the manager on the day and he wouldnt budge. I laid a compalint the next day on line (chat), as this car was rubbish and too small. I argued with him again for 20 minutes. After 2 hours he agreed to swap another customers 2017 Rav4 with the car I had. I had to drive througfh Queesntown (2 hours) to swap it. Bad experience all round.

We booked what we thought would be a 'Toyota Yaris or similar' but got a Nissan Tiida that had done 195,000km. Not what we were expecting at all.

Worked fine

Discount car rental has an outstanding service, excellent customer service and immaculate cars with a more than accurate price

With EasyRentCars I have the chance of use different companies out of the big ones that gives an exceptional service as europcar, hertz, or avis.

They were good not charging us for after hours fee due to delayed flight