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Search for TU Florida Car Rentals in Miami

Horrible experience. Horrible customer service.

Reviewed: Thu, Mar 21, 2019
About TU Florida: 2.0 /10
I arrived at the location and the person that was supposed to take care of me wasn’t there. Instead I was greeted by a very angry man, that wanted to sale me unnecessary options and started yelling at me when I just wanted what I paid for. This company makes false advertising on the easyrentcars.com website to get you to pick them and try to charge you MORE than the average cost of a similar car. Also trying to add fees that they says are mandatory but there are not. The person literally kicked me out of the agency saying I was crazy to pretend getting a car at this price. The price that they advertised. DO NOT RENT FROM THEM!! Horrible experience..!!!
Volkswagen Jetta image
TU Florida
Miami International Airport(MIA)
Miami
United States
Standard | Volkswagen Jetta or similar

Relevant Reviews on TU Florida TU FLORIDA RENT A CAR

unsatisfied customer

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Compact | Nissan Versa or similar
TU Florida
Miami International Airport(MIA)
Miami
United States
Reviewed: Fri, May 3, 2019
“TU Florida is a rip off - I want a refund”
About TU Florida: 3.7 /10
Tu Florida is a rip off company, I reserved a car for $76 and they made me pay $360. The forced me to pay an insurance they allegedly said it was mandatory and it wasn't. I had CDW insurance from my visa credit card and they immediately said I needed another insurance. The lady who helped me had the worse customer service and she said that I wasn't renting a bicycle. They overcharged me against my will. My friend who rented an SUV on that same day and also rented a GPS even paid less than what they made me pay. I demand to receive a refund from this poor service and this rip off company.
About QEEQ: 8.0 /10

A.Nasthas

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Economy | Toyota Yaris or similar
TU Florida
Miami International Airport(MIA)
Miami
United States
Reviewed: Wed, Apr 24, 2019
“i got charged double the amount that I had payed online. ALso, my gps didnt work. The car was noisy.”
About TU Florida: 6.3 /10
I would have liked honesty with the price. I payed for something online and ended up paying double the amount. Also, my GPS didnt work, even though I payed for it. I wrote to them and I got ignored. The car was nosiy, and I was scared of driving it on the road.

J.Urbanczyk

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Full Size Van | Chrysler Town And Country or similar
TU Florida
Miami International Airport(MIA)
Miami
United States
Reviewed: Fri, Apr 5, 2019
“Worst car rental experience ever!!!”
About TU Florida: 2.0 /10
Worst travel experience ever!!! Website claimed they were onsite at airport, not true. I called to confirm reservation from airport, I was yelled at and told our reservation was no good, then hung up on. Repeated attempts to call back went unanswered. We ended up renting from National and spending much more since it was now last minute, thanks TU Florida, should say FU Florida.
About QEEQ: 7.0 /10

N.Ramos

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Full Size Van | Chrysler Town And Country or similar
TU Florida
Miami International Airport(MIA)
Miami
United States
Reviewed: Thu, Apr 4, 2019
“flat tire...”
About TU Florida: 5.7 /10
Car with flat tire and no other car to replace.
About QEEQ: 10.0 /10

G.Caldera

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Standard | Volkswagen Jetta or similar
TU Florida
Miami International Airport(MIA)
Miami
United States
Reviewed: Sun, Mar 10, 2019
About TU Florida: 2.0 /10
Called for pick up and we recieved was an answering machine. Took a cab to the location after waiting for an hour and half and payed $30.00 for the cab ride . THE PLACE WAS CLOSED. Never rented a car. MESSAGE customer service and nothing they could do about it . NEVER AGAIN

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