Aweful

Not pleased with how this company do business. They left out keen information bout drop off and pick up on after hours. Customer service was horrible. Over all will not be doing business with them again.

Easy renter cars was smooth. Very understandable and helpful

WE DID NOT GET A CAR. WE HAD TO RENT FROM THE COMPANY ACROSS THE STREET. THE PERSON BEFORE US NOR THE PERSON BEHIND US IN LINE WERE ABLE TO RENT CARS EITHER. THE STAFF PERSON STATED HE COULDN'T FIND OUR CONFIRMATIONS. MYSELF AND THE PERSON BEHIND ME HAD A PRINTED COPY IN HAND. THE STAFF KEPT REPEATING "SORRY I CAN'T FIND YOUR CONFIRMATION" AND CALLED THE SHUTTLE TO PICK US UP. HE WAS NOT HELPFUL AT ALL. WE CALLED THE NUMBER ON THE CONFIRMATION AND THEY HUNG UP ON US AND THEN WOULD NOT ANSWER. IT SEEMED LIKE A SCAM. VERY SHADY PLACE. RENTED CARS OUT OF A STORAGE CONTANINER. MADE YOU BUY INSURANCE FROM THEM IF YOUR AUTO WAS NOT NEWER THAN 2016. OURS IS A 2015.

This car company is a scam. They run in a small shed which is almost 20 miles away from airport. After getting in there, they will say that your own car is should be more than 2017 model , otherwise you need buy CDW insurance which 25$ per day. If you say then they will say you can go back to aiport and book a new vechile , and the airport is almost 1 hr away. There are no restrooms and the service is bad. I never saw in my life which a proper document on Collision damage, they charge you money. If you see anything with the name One Switch please cancel the reserveration immediately.. I have videos of the store how dirty it is , i will upload.

Car was new but service at One Switch was the worst I have every experience in 35years of rentals. No spoke English clearly and tried CON job on us. Big issues with car insurance tried to force you to purchase there's for 199.00 BS. Will never use again also credit card comprised right after used there. Suspicious that's all.

DO NOT BOOK HERE. This was a terrible experience - we arrived at the pick up several hours late due to a flight delay. The shuttle dropped us off at a very frightening, dark parking lot with a locked, dark trailer which no one was inhabiting. We tried the three phone numbers provided by One Switch and received no answers on ANY numbers (this was 9pm, and business hours on the website stated they were open until 11pm). As a young woman alone, with large luggage, I was frightened and without a place to go or car. I finally made it back to the airport and had to rebook a car completely with a different company. I hope EasyRentCars will discontinue working with this company as this is unsafe and extremely unprofessional.