a) Difficult to find bus pick-up b) Bus pick-up slow & counter service even slower ( 1 hr)

The car was perfect for meeting our needs, my main issue was the hidden costs. Which we were very angry about. We were advised to pay $12 dollars a day for toll roads as a number of them across Orlando and liable to high cost fines. Over the period we travelled on 2 Toll roads that would have cost us $5 so feeling well ripped off. Advised we did not need. To refuel then when we returned car charged $42 dollars when I asked how much if went and put fuel was toldI would have less then half an hour to get it fuelled and returned or would. Be charged another day’s hire. As I said felt completely ripped off. When we returned the car one family returned to airport to go to one of mainstream car hire providers due to the costs they were to pay the costs not previously mentioned.

Every person I dealt with (3) completely rude! Absolutely would NEVER use you guys ever again!

Took over an hour to be picked up and another almost hour at the counter waiting in line and then waiting for the car. the most unorganized car rental place I have ever dealt with.

excellent idea

Like: Great price. Pickup from airport was positive - great shuttle staff.