Great Deal, Bad Customer Service

Alex LA

United States

Reviewed: Tue, Mar 5, 2019

About FOX RENT A CAR: 7.7 /10

Vehicle was extremely dirty inside and out. Also, for pre-paid fuel option, would give customer's to refuel in case they did not use as much as gas as they thought they would. Everything else was great, thank you.

Medium SUV | Kia Sportage or similar

1 days rental

Relevant Reviews on FOX RENT A CAR DENVER AIRPORT

B.Stephen

United States

4-day rental

Medium SUV | Hyundai Santa Fe or similar

Reviewed: Sat, Jul 20, 2024

“ecline all upsells from Fox”

About FOX RENT A CAR: 10.0 /10

Make sure you have your insurance covered before you get to the counter and then make sure you decline everything Fox offers you. They give you the hard sell and it will be very expensive.

About QEEQ: 10.0 /10

Service was very easy to use.

United States

1 days rental

Economy | Toyota Yaris 2 Doors or similar

Reviewed: Sun, Oct 6, 2019

“Long wait at the counter, no car check-in at pick up”

About FOX RENT A CAR: 7.0 /10

The wait at the counter was over an hour. Many people were frustrated at the length we had to wait to get our car.

About QEEQ: 7.0 /10

George

United States

1 days rental

Full Size | Toyota Camry or similar

Reviewed: Tue, Oct 1, 2019

“GREAT!”

About FOX RENT A CAR: 10.0 /10

Wonderful experience! Rental process was fast; and return was customer service that was above and beyond thanks to Charlton, the agent the checked us out.

About QEEQ: 10.0 /10

It was easy to book and instruction on where to go and documents needed to rent the car were quite explicit. Overall, a very good experience.

A.Sutha

United States

1 days rental

Full Size | Toyota Camry or similar

Reviewed: Fri, Sep 6, 2019

“We wasted at least 2 hourswhile the flight took 3 hours”

About FOX RENT A CAR: 5.3 /10

We have to wait in line for two hours to get the rental car. There was only two counters were working. The line was from counter to the outside the building. The processing was very slow. I will never ever rent it from FOX.

About QEEQ: 8.0 /10

T.Ruggie

United States

1 days rental

Medium SUV | Kia Sportage or similar

Reviewed: Mon, Aug 5, 2019

About FOX RENT A CAR: 8.7 /10

Make a easy drop off sign or box. Many of us were waiting in line for drop off until after many minutes, someone said drop the keys off and go...so making that a more smooth operation would be helpful. Also, I think the car I was driving needs a wheel alignment.

About QEEQ: 10.0 /10

Great Deal, Bad Customer Service

Relevant Reviews on FOX RENT A CAR DENVER AIRPORT

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