Great Deal, Bad Customer Service

Alex LA

United States

Reviewed: Tue, Mar 5, 2019

About FOX RENT A CAR: 7.7 /10

Vehicle was extremely dirty inside and out. Also, for pre-paid fuel option, would give customer's to refuel in case they did not use as much as gas as they thought they would. Everything else was great, thank you.

Medium SUV | Kia Sportage or similar

1 days rental

Relevant Reviews on FOX RENT A CAR DENVER AIRPORT

United States

1 days rental

Medium SUV | Jeep Compass or similar

Reviewed: Sat, Nov 9, 2019

“Not worth the low prices, pay extra for quality and speed.”

About FOX RENT A CAR: 3.0 /10

I asked for a safer car considering the snow, I was given a beat up old and dirty jeep for 76$ extra. The car barely fit my luggage - but considering I was at FOX rental for 2.5 hours, I was ready to go. I feared it would have taken another 2.5 hours to change. Not worth the prices, I do not recommend.

M.Thompson

United States

1 days rental

Medium SUV | Jeep Compass or similar

Reviewed: Fri, Oct 4, 2019

“Fox Rental Cars is a Scam. Don't fall for the good prices because you won't get the car you paid fo”

About FOX RENT A CAR: 6.0 /10

They refused to give us the rental car we had chosen and then were very aggressive when we insisted that they give us the midsize SUV we rented instead of a compact car. Horrible service at the counter despite telling them that I needed to get on the road to rush to a family medical emergency. I will never rent with them again.

About QEEQ: 8.0 /10

George

United States

1 days rental

Full Size | Toyota Camry or similar

Reviewed: Tue, Oct 1, 2019

“GREAT!”

About FOX RENT A CAR: 10.0 /10

Wonderful experience! Rental process was fast; and return was customer service that was above and beyond thanks to Charlton, the agent the checked us out.

About QEEQ: 10.0 /10

It was easy to book and instruction on where to go and documents needed to rent the car were quite explicit. Overall, a very good experience.

A.Sutha

United States

1 days rental

Full Size | Toyota Camry or similar

Reviewed: Fri, Sep 6, 2019

“We wasted at least 2 hourswhile the flight took 3 hours”

About FOX RENT A CAR: 5.3 /10

We have to wait in line for two hours to get the rental car. There was only two counters were working. The line was from counter to the outside the building. The processing was very slow. I will never ever rent it from FOX.

About QEEQ: 8.0 /10