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Terrible

Reviewed: Mon, Mar 4, 2019
About Apex: 4.0 /10
Terrible customer service at pick up and drop off-lazy employees, huge line, no smiles, poor communication. Will never use apex or easy rental cars again
Compact | Nissan Wingroad or similar

Relevant Reviews on Apex Auckland Airport

Chapman May

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Reviewed: Sat, Jun 28, 2025
About Apex: 10.0 /10
It was a very pleasant car rental experience. After landing at the airport, the directions to the pickup point for the car rental company were a bit unclear, so we ended up asking for directions to find it. Other than that, everything was perfect—they provided a free child safety seat and even gave us a phone holder.
About QEEQ: 10.0 /10

Hayden Johnson

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Reviewed: Thu, Mar 28, 2019
About Apex: 8.0 /10
No unnecessary insurance upselling. Booked the inter-island ferry through Apex, and the vehicle's ferry fee was waived. Great!
About QEEQ: 8.0 /10

Rosalind Wilmot(t)

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Reviewed: Tue, Feb 27, 2018
About Apex: 6.0 /10
The wait time for picking up the car was quite long, and upon arrival, I was informed that the reserved car was unavailable. After some coordination, I finally got the reserved car.

L.Bird

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Small SUV | Mitsubishi ASX Guaranteed model
Reviewed: Wed, Nov 22, 2023
“Good service”
About Apex: 9.0 /10
All good. The vehicle showed some basic wear and tear . The brakes felt as though they needed tightening but were OK. Needed a lot of depression on the brake pedal. I’ve been used to cars with much more sensitive brakes.
About QEEQ: 8.0 /10
None

A.Thompson

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Compact | Nissan Wingroad or similar
Reviewed: Wed, Feb 12, 2020
“Easy, fast, efficient”
About Apex: 9.7 /10
The process of collecting was smooth and efficient. The driver to the airport was awesome.
About QEEQ: 10.0 /10
Easy platform to use.

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