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Totally unhappy...

Reviewed: Mon, Feb 25, 2019
About Europcar: 8.0 /10
Did not take responsibility for fact I asked for winter tyres just gave me a bill of €250..
Compact | Ford Focus or similar

Relevant Reviews on Europcar GENEVA AIRPORT FRANCE

j.joshi

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Compact | Renault Megane or similar
Reviewed: Wed, Feb 27, 2019
“The location in Geneva was shocking as we were sent all over the airport trying to find it.”
About Europcar: 6.0 /10
Waited ages and the lady at Geneva took ages serving us. Only 1 person at the counter which was ridiculous and another hour wasted. We've always hired cars and this has been the worst experienced we've received so far.
About QEEQ: 8.0 /10

B.Prinz

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Small SUV | Nissan Qashqai or similar
Reviewed: Thu, Jan 31, 2019
About Europcar: 10.0 /10
The gentleman at the checkout desk tried to aggressively upsell me, which was uncomfortable. However the man who handled the car pickup and drop off was excellent! Very helpful and excellent customer service.
About QEEQ: 10.0 /10

Y.Jurgens

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Compact | Ford Focus or similar
Reviewed: Sun, Jan 20, 2019
“Had I know the additional expense of winter tyres it would have been cheaper for me to get a coach t”
About Europcar: 7.0 /10
The car did not have winter tyres despite me making it very clear I was going to a ski resort. I had to pay extra for the winter tyres when collecting the car.
About QEEQ: 10.0 /10

S.Heal

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Economy | Citroen C3 or similar
Reviewed: Sun, Jan 20, 2019
About Europcar: 9.0 /10
It would have been helpful at time of booking to be told it didn't have winter tyres rather than being told 30euro a day for winter tyres
About QEEQ: 10.0 /10

S.Watson

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Mini | Renault Twingo 2 Doors or similar
Reviewed: Sat, Jan 19, 2019
About Europcar: 7.7 /10
We had to pay 50 euros extra per day as they didn’t have snow chains. They only had Car with Winter tyres. Very disappointing.
About QEEQ: 10.0 /10

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