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Search for Advantage Car Rentals in Orlando

Terrible Customer Service

Reviewed: Tue, Feb 19, 2019
About Advantage: 5.3 /10
We get up to the booth after waiting almost an hour and the girl asks how many we have in our party. I reply 2 kids and 2 adults. The girl says you are renting this car for 15 days and are going to hate it because it wont fit everything we need. She then says no problem we can give you an SUV. Which sounded great, she did all the paperwork just to find out she tried to charge me an extra 300 dollars as an upgrade fee. I told her that I don't want to spend an extra 300 when I already spent almost 500 on the vehicle already. She then replied all well enjoy the small car that wont fit everybody. I then asked for the manager and he came over and said yup nothing I can do unless you want to pay more money and then left. They said I already got "too good of a deal online that they cant do anything for me". I asked if I could cancel my rental and they told me to call online because that's who I booked through. Absolutely Terrible customer Service.
About QEEQ: 10.0 /10
Toyota Yaris 2 Doors image
Advantage
Orlando International Airport(MCO)
Orlando
United States
Economy | Toyota Yaris 2 Doors or similar

Relevant Reviews on Advantage Orlando International Airport

R.Bolton

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Compact SUV | Toyota RAV4 or similar
Advantage
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Tue, Jan 21, 2020
“Avoid Advantage at all costs”
About Advantage: 5.3 /10
Terrible customer services. Tried to tell us we didn’t have 3rd party liability cover and tried to charge us for this and tried to tell us you couldn’t pay cash for tolls and they we had to purchase toll electronic pack.
About QEEQ: 10.0 /10
Easy to use and booj

Mervyn

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Compact | Nissan Versa Note 2 Doors or similar
Advantage
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Wed, Dec 11, 2019
“Advantage = Appaling”
About Advantage: 5.3 /10
Guy at counter said card would be charged $200 deposit, then tried charging $440 to card, when questioned he said I had NO insurance cover for vehicle, a lie as after insisting that I was not paying a Dollar more than I had pre paid he the printed out thecontract which showed the cover paid for. I got an Intermediate car not the Compact booked but probably only because it was out of state registered and had body damage on the drivers door. Trying to find the Advantage section in the garage takes ages as the signage is useless. Counter staff need to tell you how to find the car not try ripping you off with lies. A crap company I will be reluctant to use again.
About QEEQ: 10.0 /10
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D.Coleman

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Compact SUV | Toyota RAV4 or similar
Advantage
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Tue, May 7, 2019
“Will be sending a formal complaint about this and will never use this comapny again.”
About Advantage: 6.3 /10
Ordered a Intermediate SUV and ended up with a 7 seater People Carrier. Upon returning the vehicle, filled up at a Gas station 5 miles from Airport. Waited 30 minutes for person to check vehicle and was charged U$ 15.00 because needle was not over the Full. Attendant was very rude and did not listen when told that vehicle was filled up 5 mile ago. Absolutely outrageous behaviour from this attendant.

A.Ferguson

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Economy | Toyota Yaris 2 Doors or similar
Advantage
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Mon, Feb 11, 2019
“Slightly below aversge”
About Advantage: 6.3 /10
On collecting car I was told to check for damage (scratches didn't count, only dents). Found 2 dents. Never had a rental car with any damage before.

R.Guest

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Compact | Kia Forte 2 Doors or similar
Advantage
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Thu, Sep 6, 2018
“Good experience”
About Advantage: 9.8 /10
Like: Good to deal with, very helpful, got better car than had booked, good location was in airport
Dislike: Had a little longer wait time than would of liked But wasn’t drastic

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