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Live chat Email us Service Code: 3826117123
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BAD SERVICE AND I ALMOST MISSED THE FLIGHT

Reviewed: Tue, Feb 19, 2019
About Apex: 3.0 /10
BAD SERVICE AND HOTLINE NOT WORKING! Our flight was 10 am at the morning, the staff told us 3 hours prior to returning the car. When we arrived Apex at 7 am in the date of return. The office was only open at 8 am. The staff knew we will take the 10 am flight when we pickup the car, but didn’t remind us the office opening hours and the out side office hours drop off arrangement. And we tried to contact Apex by the hotline number shows at the office front door, which never connected. Very bad service and bad experience. NEVER HIRE APEX CAR AGAIN!!!!!!
Compact | Kia Cerato or similar

Relevant Reviews on Apex Sydney Airport

Y.Teo

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Mini Van | Kia Carnival or similar
Reviewed: Sun, Mar 31, 2024
“Good service and new car”
About Apex: 10.0 /10
The car is a new version and bigger size model. Condition of the car is good and the smell is pleasant upon entering the car. Free baby seats and additional driver are bonus as well
About QEEQ: 9.0 /10

L.Myers

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Compact | Kia Cerato or similar
Reviewed: Thu, Oct 8, 2020
“Affordable price, Quick turnaround, friendly staff”
About Apex: 9.0 /10
Very nice and friendly people. They were anxious to serve and get you on your way. The only three things that I can comment to make things go better is 1} as a city dweller, it would be nice if they could get approval to pick up at Mascot Train Station. As a city dweller, needing a car, I don't really need to go to airport and it would save city dwellers on the gate airport surcharge for the trains. Second, if I was flying into airport, it would be nice to have clearer signage as where the pick up point is at the terminal. Third, signage on the return to facility. The GPS does not take you there and a few signs maybe helpful.
About QEEQ: 10.0 /10
I think it was not much different from other booking sites. Don't know what the price protector is.

k.kothari

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Economy | Hyundai Accent 2 Doors or similar
Reviewed: Fri, Nov 1, 2019
“Brilliant”
About Apex: 10.0 /10
Yes
About QEEQ: 10.0 /10
Awesome

C.Hooper

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Economy | Hyundai Accent 2 Doors or similar
Reviewed: Sat, Aug 24, 2019
“Efficient”
About Apex: 10.0 /10
Apex staff were very friendly, polite and extremely helpful.
About QEEQ: 10.0 /10

DL

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Compact | Kia Cerato or similar
Reviewed: Sun, Jul 28, 2019
“Fast Pick Up and Clean Car”
About Apex: 10.0 /10
Fast pick up by their shuttle after i had called them when reached Sydney airport. The car is clean and same spec of the car as what i had chosen.
About QEEQ: 10.0 /10
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