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EasyRent IN IRELAND are Superb! VERY friendly, helpful and considerate!

Reviewed: Sun, Feb 17, 2019
About Easirent: 8.7 /10
Nothing could have been better! The staff were all superb! In my heading, I stress "Ireland" as Easirent staff in the UK are, in my experience, a bunch of crooks! At Gatwick, after a 10 hour flight, I paid a "deposit" for a car I had already paid in full to rent, only to subsequently find they had charged me for an "Upgrade" to a Diesel car - which I didn't want or need - at more than the cost of the initial rental! At Heathrow, they refused to give me a car I had booked and paid for because I did not have any utility bills dated in the last 3 months proving I lived at my address in the UK? I had been away for 4 months, I pay my bills by direct debit so do not get paper bills and have my bank statements sent electronically so how on Earth could I comply with the VERY small print of their contract? I offered them my passport to HOLD against the rental, £20 000 to be blocked on my credit card as a deposit or for them to run a credit check on me. They refused - but kept my money anyway and ignored attempts to contact them afterwards! I got a taxi to Green Motion down the road and they gladly gave me a car without needing any supporting documents! Easirent Ireland MUST be a different company as the service there is fantastic and I would recommend them to anyone without hesitation! Just avoid Easirent in the UK!!!!
About QEEQ: 8.0 /10
Economy | Ford Fiesta or similar

Relevant Reviews on Easirent Dublin Airport

M.Riordan

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Mini Van | Volkswagen Touran 7 Seats or similar
Reviewed: Wed, Sep 18, 2019
“A very curious arrangement”
About Easirent: 6.3 /10
Dublin airport car rental. Google. Easy. Arrive in Dublin. Call Easyrentcars. Stand in pickup location for 25 mins. Get on bus for 40 mins to car rental site residing 800 yards away. Reason: it’s a Hilton hotel shuttle. Route: drive 5 miles away from airport in rush hour traffic, drop people at Hilton, turn around and drive 5 miles through rush hour traffic back to airport and drop off poor car rental customers at Easirentcars. Wait for 30 mins to speak with front desk. Provide €2600 ‘deposit for damage’. Watch staff look perplexed that I wanted the car on the booking. Informed that a 7 seaters isn’t on site. Sit down and contemplate some inappropriate actions. 20 minutes later car arrives. Wait further 10 minutes as paperwork not ready. Woman on reception laughs saying it’s not always like this. Contemplate more bad things. Drive car away and drink heavily. After journey is completed. Angry. Unlikely to use them again even if I had to drive my family away from an apocalyptic event.

b.boyes

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Premium | Volvo XC60 or similar
Reviewed: Wed, Aug 7, 2019
“Excellent”
About Easirent: 10.0 /10
South African man very helpful
About QEEQ: 10.0 /10
Good value for money will use again next time .

C.Ryan

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Economy | Ford Fiesta or similar
Reviewed: Mon, Aug 5, 2019
“Samantha at Dublin Airport was exceptional”
About Easirent: 10.0 /10
Yes, it was perfect
About QEEQ: 10.0 /10
Can't remember any problems.

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Mini | Toyota Aygo or similar
Reviewed: Fri, May 10, 2019
“Terrible and cheap only to start with”
About Easirent: 5.0 /10
Employee in person and then employee on the phone said I could have brought the car back later due to their slowness in providing me with a car. No one mentioned any price to pay on top and I have been “secretly” charged 40€. Had to check statements to notice it. Terrible planning at pick up (bank holiday apart) and customer service not transparent

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Intermediate | Ford Mondeo or similar
Reviewed: Tue, Feb 12, 2019
“SHOCKING”
About Easirent: 4.0 /10
AVOID. Terrible experience. awful customer service. poor quality of cars. Everythings hidden in the fine fine print. Asked for £1,800 when arrived at check in. £30 extra money for boarder fees. and £95 upfront incase i didnt return full tank. Didnt have a similar car i purchased. Had to give me a manual Car and i asked for automatic car. First car they offered had engine managment light on. Overall shocking experience.
About QEEQ: 8.0 /10

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