Insurance was jacked up forcing additional coverage. 300000 minimal

The car rental was away from the airport. I purchased the additional insurance prior to renting the vehicle, but the service person insisted that it was not for full coverage and almost refused to rent until a purchased the additional insurance at the counter. We were unable to locate the gas door which was under the armrest on the door. We had to return the vehicle to the rental car return and go back to refill when showed how to open the gas door.

Sun pass is not a necessity in Fort Lauderdale, we could have managed without sun pass or could have used our own. But the agent didn’t agree to use our own, and informed that without sun pass we cannot take any highway in FL, that’s a lie.

the guy from Frontdest he is terrible I never got my life. Mean, rule , lie. I never come back. I’m not recommend this place. I don’t trust this place.

Wish I could have got shuttle to cruise terminal

The lady at the reception desk could use some customer service training. Her attitude was poor; she should be made aware that when there is competition, she should be more accommodating to customers.