Cheap but out-of-date-car

F.Haldemo

New Zealand

Reviewed: Fri, Jan 25, 2019

About Great Rentals: 5.7 /10

We booked an economy car, Toyota Yaris or similar. We got a Toyota Vitz, no worries there. But the car was from 2012, had no Bluetooth connection, no AUX and no USB-port for charging. And it was an imported Japanese car which meant the radio only worked in the FM-range of 76-90 MHZ and so you couldn't even listen to music that way. You could find a station for a minute or two but reception was BAD!!!!!!!!!!

About QEEQ: 8.0 /10

Great Rentals

Auckland Airport(AKL)

Auckland

New Zealand

Economy | Toyota Yaris or similar

1 days rental

Relevant Reviews on Great Rentals Great Rentals LTD, Auckland, New Zealand

Ula Eisenhower

New Zealand

1 days rental

Great Rentals

Auckland Airport(AKL)

Auckland

New Zealand

Reviewed: Wed, Feb 21, 2018

About Great Rentals: 2.0 /10

Very dissatisfied. The car rental process was very troublesome.

J.Cheung

New Zealand

1 days rental

Economy | Toyota Yaris or similar

Great Rentals

Auckland Airport(AKL)

Auckland

New Zealand

Reviewed: Mon, Mar 30, 2020

About Great Rentals: 7.3 /10

The car is over than 10 years and the interior is not clear at all. The seat covers have stain. I booked Toyota Yaris while they offered Honda Fit to me

About QEEQ: 8.0 /10

Kevin

New Zealand

1 days rental

Full Size | Toyota Camry or similar

Great Rentals

Auckland Airport(AKL)

Auckland

New Zealand

Reviewed: Tue, Nov 26, 2019

“Great Rentals are cheap but not great service”

About Great Rentals: 6.7 /10

You took the bond on my credit card first. Then told me about insurance afterwards. So I took the insurance and you did a reversal of the bond but it hasn't been returned to my card yet. It has been 6 days already. Also, the two people at the counter had very little English language skills. Seems strange in NZ.

About QEEQ: 7.0 /10

All good

D.Andreano

New Zealand

1 days rental

Medium SUV | Toyota RAV4 or similar

Great Rentals

Auckland Airport(AKL)

Auckland

New Zealand

Reviewed: Wed, Sep 11, 2019

“Value for money through your online booking system was very good however ...”

About Great Rentals: 6.7 /10

On calling your office for pick your staff on the phone, English language was very difficult to understand, not able to give clear directions for pick up at the arrivals terminal in Auckland international airport. Your van has not advertising therefore when searching for the van there are hundreds of white vans! On arriving at your pick up location your staff were going to give me a very old SVU and not the one you advertise on your web page!!! Then I got a million excuses why I couldn’t get the car I booked... reason other people had booked ..... hello I booked this car back in April!!! Then the staff finally agreed to give me an upgrade in all the process took over an hour ! Staff are polite but very inexperienced and poor English!

About QEEQ: 9.0 /10