Disappointed

Thrifty is usually great but this time there was a shortage of staff at the pickup counter which created a long wait

The car was adequate for what we needed. However, upon arrival there were none left of the type ordered so we were given a different car as there were only two cars left which were both Kia Souls. This meant that we actually could not fit both our suitcases in the boot and had to use the back seat. It is therefore lucky that there were only two of us otherwise we would not have fitted in this car. Despite this, my main criticism would be that we were offered a toll pass and it was suggested this would be a cheaper option for us and that we would benefit from it, it cost $105 and we only went through about 6 tolls that would have cost us about $25. I would therefore like to be contacted and compensated accordingly with my comments.

Very easy to use and no issues

The car was fantastic. Brand new and squeaky clean, staff were also really friendly and welcoming. I will mention that the screen washer fluid ran out on the vehicle shortly after collection but that was the only small issue with the car.

Easy rent cars was really simple quick and easy to use.

As regular visitors to Florida who are used to renting from numerous peoviders, the car was exactly what we expected for our purchase. The airport was relatively quiet so pick up was very quick as opposed to when we have been before and collected from Alamo who are usually very busy with long lines. I would use Thrifty again.

The price was cheapest on Easyrentcars than other websites. The booking was straight forward and the information provided was in full details which informed my decision to use the company.

Great Service