No one came to deliver the car as promised. When I called, they said there were no cars available and canceled the booking! I ended up waiting at the airport for three hours and had to rent a car from another company at a high price on the airport counter at the last minute. Extremely unreliable, very disappointed!
Do not choose this company under any circumstances! They deducted 2000 from the deposit, claiming there were three traffic violations, and refused to return any of it. Totally outrageous! Poor vehicle condition, old car with 170,000 kilometers, and no cruise control. It's a scam for anyone who uses them!
An excellent car rental company. After we returned the car, they helped us contact the owner of our rented apartment and even warmly drove us there. We are truly grateful and highly recommend them.
Checked some car rental guides for Baku beforehand, not many available, was a bit worried. However, contacting the rental company via WhatsApp was very smooth, and picking up and dropping off the car was convenient. We drove long distances from Baku, and the highways were easy to navigate. If you're only staying within the city, there's really no need to rent a car. Driving to Shahdag was very convenient!
Arrived at the airport early, notified the car rental company by phone, and they were able to process the rental ahead of schedule without any upselling or mandatory insurance purchase requirements. Very satisfied!
The process was handled inside the airport, and picking up and returning the car was very convenient as it was done in the airport parking lot. The gentleman assisting with the paperwork was friendly, professional, and efficient, completing the process in just a few minutes. The car was almost brand new and in excellent condition. Overall, it was a very satisfying car rental experience.
On July 10, 2024, I was charged 79 Azeri Manat without explanation. Rentalcars.com emailed the company but got no response, so Rentalcars.com reimbursed me directly. Awesome! Additionally, I do not recommend self-driving in Azerbaijan; cancel your plans if you have any, it's not worth it. Strong recommendation for Georgia and Armenia instead.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
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