COSTA RICA CAR RENTAL REVIEWS

The service was decent, but it's hard to imagine the car having a more basic power and configuration.

Easy to find, fast pickup and return process

Very good, minor scratches from tree branches were not charged in the end.

Quite satisfied

Very satisfied.

Should have booked directly

Cars could be a bit more updated with features.

Nothing -ve to say.

It was a brand new vehicle, but a lot to desire when you demand power from the engine , this specific model lacks power.

The shop is small, but the process was handled very quickly.

Overall service is satisfactory.

Very satisfied.

Very convenient. The staff confirmed if extra insurance was needed, and after I declined, there was no aggressive upselling. Both pickup and return were smooth. Great experience with a big company.

Great experience

The car had 60000 km on the clock but the front tyres were very worn and badly under inflated on pick up. Too tired to make a fuss re tyre condition after 11 hour flight but asked staff to top up the air. I had to top up with air on both front tyres twice during the 2 week trip. The rep insisted that I typed in my personal information on my phone which was laborious after a long flight and it would have been much quicker if they did it on their website. On car return the rep pointed out a large dent in the driver's door. I had not seen the condition report at pick up as it was not referred to by the staff and attached to the back of the contract. I did take pictures before leaving so was able to prove that the dent was pre existing.

Would be good if local knowledge of airport was better as the vehicle I selected was pick up in terminal but that is not an option at Liberia.

Great car and a good rental experience.

Easy booking process. No hidden fees.

Picking up and dropping off the car was very convenient. The car was a bit old, but this type of car is common in the area.

Excellent!

Great service. The only thing I will mention, they gave us a 7 seater car with a small engine! Being inn Costa Rica where you are surrounded by mountains, going up hills was an effort. They tried to upsell another car to us.