SAO PAULO CAR RENTAL REVIEWS

Quick and efficient pickup and return processes.

They were fast on the pick up, very kind and helpful and the checkin fast and friendly

Easy to use for aged people like me. Keeping me always informed and making themselves always available in case of need.

It took me around 30 minutes to find the way to Unidas. Because I don't see Unidas count in the airport. Staff are friendly, pick-up took quite a long time for foreign passport holder, it took me around 25 minutes for the whole process. If you don't speak Portuguese, it could take more time than you thought. Car is clean, but not the model that I expected, fine. To reture the car is fast, it takes around 10 minues that I can go.

They should make available international phone # in case the customer wants to talk to them. I had to rely on friends or family in Brazil to communicate with them

QEEQ was great but I wish a had an option to communicate with you by phone when it’s needed. Sometimes IA was annoying to address my doubts or concerns

The car rental company provided very warm and friendly service. First-time rentals with Movida require an online evaluation, so it's advised to allow extra time for vehicle pickup.

Efficient service, good customer service, and English speaking.

It was a very pleasant car rental experience.

They provide a good service but include an overpriced and barely illegal surcharge on every item without a clear notice. Caution and awareness on the contract details are needed.

Satisfied

Excellent. Fast pickup process and good service.

The service was excellent. Although there was a language barrier, the staff was very friendly.

The service was fine.

Very satisfied, great service attitude.

Not bad! Although few people speak English, communication was manageable.

Excellent service.

The staff were quite friendly. They required translation software as they generally spoke Portuguese, not English. It's a large, professional, and safe company. The shuttle bus was very convenient, and there is a counter on the first floor of T3. The car condition was decent, but the wait time in line was long.